ZeGerman Store Credit ZeGerman

Professionally packed and fast shipping

Our long-standing partnership with UPS FedEx DHL and other international carriers lets us offer various shipping options. Our warehouse staff are highly skilled and will pack your products according to our exact and precise specifications. Before they are shipped your items will be thoroughly inspected and secured. We deliver to thousands of customers every day from all over the world. This is a sign of our determination to be the largest online retailer on the planet. The distribution centers and warehouses distribution are situated in Europe and the USA.

Note that orders containing more than one item are processed according to the item.

Prior to shipment, all purchased items will be thoroughly inspected. Today, most orders will be delivered within 48 hours. The delivery time varies between 3-7 days.

Returns

The inventory is constantly changing and we cannot control it completely because of the fact that multiple stakeholders are involved, including our warehouse and factory. The stock can change at any moment. It's possible that the stocks could be depleted after the order has been made.

Our policy lasts thirty days. If it's been more than 30 days since the date you made your purchase and we're unable to offer you a full refund or exchange.

You are able to return a product if it is unused and still in the same state as when you received it. It should also be in the original package.